Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Jamuna Family Dental Care website and the dental services provided by our clinic located at 41, Kurinji Street, Ram Nagar, Near Vijayan Temptation, Dindigul – 624001, Tamil Nadu, India. By accessing our website or availing of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

2. About Us

Jamuna Family Dental Care is a dental clinic in Dindigul, Tamil Nadu, providing comprehensive dental care for children, adults, and senior patients. Our clinic is operated by qualified dental professionals registered with the Dental Council of India. Lead Dentist: Dr. Arun Baabu Sarath, MDS — Prosthodontics, with 12+ years of clinical experience.

3. Services Offered

We offer a wide range of dental services including, but not limited to:

• General Dentistry: Dental check-ups, teeth cleaning and scaling, dental fillings, and preventive care
• Restorative Dentistry: Root canal treatment, tooth extraction, dental implants
• Cosmetic Dentistry: Teeth whitening, veneers, smile design, and smile makeover treatments
• Orthodontics: Braces, clear aligners, and teeth alignment treatments
• Pediatric Dentistry: Child-friendly dental care and treatments
• Emergency Dental Care: Urgent dental treatment for pain, trauma, or dental emergencies

The availability of specific treatments may vary. Treatment plans are determined by the dentist after a thorough clinical examination.

4. Appointment Booking

4.1 Online Booking

Appointments can be booked through our website's online booking form, by phone (+91 7200 620 011), or by visiting our clinic directly. Online bookings are requests and are confirmed only after acknowledgement by our clinic staff.

4.2 Cancellation and Rescheduling

We request patients to provide at least 24 hours' notice for cancellations or rescheduling. Walk-in patients are welcome and will be attended to based on availability.

4.3 Clinic Hours

Our clinic operates from 9:00 AM to 9:00 PM, all days including weekends. Appointment availability is subject to the dentist's schedule.

5. Patient Responsibilities

As a patient of Jamuna Family Dental Care, you agree to:

• Provide accurate and complete personal, medical, and dental history information.
• Disclose all known allergies, medical conditions, and medications currently being taken.
• Follow pre-treatment and post-treatment instructions provided by your dentist.
• Arrive on time for scheduled appointments.
• Inform us promptly if you need to cancel or reschedule an appointment.
• Comply with the recommended follow-up visits and treatment plans.

6. Treatment Consent

All dental treatments are provided only after obtaining informed consent from the patient (or parent/legal guardian in the case of minor patients). Before any procedure, your dentist will:

• Explain the nature of the proposed treatment, procedure, or diagnosis.
• Discuss the expected benefits and potential risks or complications.
• Present alternative treatment options where applicable.
• Answer your questions to ensure you can make an informed decision.

Consent may be obtained verbally or in writing depending on the nature of the procedure. For surgical or invasive procedures, written consent will be obtained.

7. Treatment Outcomes and Disclaimer

While our dentists strive to achieve the best possible outcomes, please note that:

• Dental treatment results may vary from patient to patient based on individual health conditions, oral hygiene, compliance with post-treatment care, and biological factors.
• No dentist can guarantee specific results from any dental procedure.
• The information on our website (including descriptions of treatments, procedures, and before/after scenarios) is for general informational purposes only and does not constitute a guarantee of results.
• In the unlikely event of complications, our team will take all reasonable steps to address them and may refer you to a specialist if required.

8. Fees and Payment

8.1 Treatment Fees

Treatment fees are determined based on the specific procedures required and will be communicated to you before treatment begins. Fees may vary depending on the complexity of the case.

8.2 Payment Methods

We accept cash, UPI, debit/credit cards, and bank transfers. Payment is expected at the time of service unless an alternative arrangement has been agreed upon in advance.

8.3 Fee Changes

We reserve the right to revise our fee structure from time to time. Any changes in fees will be communicated before treatment commencement.

9. Website Use

9.1 Intellectual Property

All content on our website — including text, images, graphics, logos, icons, and design elements — is the property of Jamuna Family Dental Care and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or use any content from our website without our prior written permission.

9.2 Accuracy of Information

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not warrant that all information is complete, current, or error-free. Website content may be updated from time to time without notice.

9.3 Website Availability

We do not guarantee uninterrupted access to our website. The website may be temporarily unavailable due to maintenance, technical issues, or factors beyond our control.

10. Google Ads and Online Advertising

We use Google Ads and other online advertising platforms to promote our dental services. Please note:

• Advertisements are intended to provide general information about our services and are not a substitute for professional dental advice.
• Clicking on our ads may place cookies on your device as described in our Privacy Policy.
• Any promotional offers mentioned in advertisements are subject to terms and conditions specified at the time of the offer and may have limited validity.
• We comply with Google's advertising policies for healthcare services, including restrictions on claims and representations.

11. Reviews and Testimonials

Our website and Google Business Profile may display patient reviews and testimonials. These represent individual patient experiences and should not be interpreted as a guarantee of similar results. We do not fabricate or incentivize reviews. All reviews displayed are from verified patients.

12. Limitation of Liability

To the maximum extent permitted by applicable Indian law:

• Jamuna Family Dental Care shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services.
• Our total liability for any claim arising from treatment shall not exceed the fees paid by you for the specific treatment in question.
• We shall not be liable for any damages arising from your failure to provide accurate medical history, failure to follow treatment instructions, or unauthorized modification of dental appliances.

13. Indemnification

You agree to indemnify and hold harmless Jamuna Family Dental Care, its dentists, staff, and affiliates from any claims, losses, damages, or expenses arising from your breach of these Terms, misrepresentation of your medical condition, or misuse of our website or services.

14. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is available on our website. By using our website and services, you consent to the data practices described in our Privacy Policy.

15. Third-Party Links

Our website may contain links to third-party websites, including Google Maps, social media platforms, and review sites. We do not endorse or control the content of these external sites and are not responsible for their terms, privacy practices, or content.

16. Force Majeure

Jamuna Family Dental Care shall not be held liable for delays or failure in providing services due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government regulations, power failures, or equipment malfunctions.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Dindigul, Tamil Nadu, India.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

19. Modifications to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website with a revised "Last Updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

20. Contact Us

For any questions, concerns, or complaints regarding these Terms and Conditions, please contact us:

• Jamuna Family Dental Care
• 41, Kurinji Street, Ram Nagar, Near Vijayan Temptation, Dindigul – 624001
• Phone: +91 7200 620 011
• Hours: 9:00 AM – 9:00 PM, all days including weekends